FREQUENTLY ASKED QUESTIONS
【DATA SECURITY MANAGEMENT】
Q: Will my personal usage data be used for irrelevant extended purposes?
All user data collected and stored by the platform is only used for normal service operation, functional experience optimization, risk access prevention and user demand matching. The platform will never expand the data usage scope without authorization, nor use user private data for irrelevant commercial or non-commercial purposes.
【SERVICE ITERATION UPDATE】
Q: How can users obtain the latest version iteration content in real time?
All version updates, function additions, detail optimizations and rule adjustments will be synchronously pushed and displayed in the official announcement module. Users can check the update log and functional optimization details at any time to master the latest service dynamics and adapt to new operation modes.
【USER FEEDBACK MECHANISM】
Q: Is every user feedback effectively processed and responded to?
All valid user feedback will be automatically filed, manually verified and tracked one by one. No valid demand will be ignored or perfunctorily processed. Each feedback will have a clear processing progress and final result, realizing full closed-loop processing.
【SERVICE AUTHORITY RECOVERY】
Q: How to quickly recover limited or abnormal service authority?
Users need to first stop all abnormal operation behaviors that trigger risk restriction, maintain stable and compliant manual use for a period of time, then initiate authority verification application through official channels. After the system risk review passes, the normal service authority will be automatically restored.